To Our Global Partners: Mid-Autumn Festival Greetings
As the Mid-Autumn Festival approaches, Hebei Qianli Mining Co., Ltd. extends sincere holiday greetings and heartfelt thanks to every one of our partners.
What is the Mid-Autumn Festival?
In China, the Mid-Autumn Festival—celebrated on the 15th day of the eighth lunar month—is a time for family reunions. Ancient tradition likens the full moon to the concept of wholeness and reunion; families gather to admire the moon and share mooncakes, making it one of the most important times of the year for coming together. The festival has since spread across East and Southeast Asia, becoming a shared cultural occasion.
For us, "wholeness" holds another meaning: an uninterrupted supply chain, a shipment arriving on schedule, a timely response—it is these everyday details that build the simple yet reliable trust between us and our partners.
Thank You for Every Trust Placed Across Time Zones
Over the past year—from initial requirements discussions to sample confirmation, production scheduling, inspection, and delivery—we have truly appreciated your professionalism and patience at every stage. Cross-border collaboration is no easy task; time differences, language barriers, varying standards, and procedural details all require extra effort from both sides to ensure mutual understanding. It is your willingness to communicate, to be patient, and to openly address and solve problems together that has allowed our partnership to progress steadily.
Our Commitment
We understand that the challenges of cross-border collaboration often lie not in the products themselves, but in information symmetry and responsiveness. To this end, we consistently hold ourselves to three standards:
Timely Response: As a rule, we respond to emails and inquiries within 24 hours on business days. For matters requiring further confirmation, we provide status updates immediately so you are never left waiting without word.
Transparent Communication: We proactively communicate any changes regarding delivery dates, production capacity, specifications, or documentation immediately—without concealment or delay.
Documented Accuracy: Quotations, specifications, packaging details, and logistics information are provided in writing to ensure consistency, making it easy for both parties to maintain records and verify details.
Mid-Autumn Festival Holiday Schedule
For the 2026 Mid-Autumn Festival, the statutory holiday in China runs from September 25 (Friday) to September 27 (Sunday). We will respond to all emails and inquiries received during the holiday in the order they were received once we return to work. For urgent matters, please contact us directly via:
Email: guangczcathy@gmail.com
WhatsApp / Phone: +86-15811302335
Best wishes,
"A full moon and a peaceful reunion"—this is one of the finest wishes we share. May your business thrive and your team enjoy good health; may our partnership be like the full moon—clear, steady, and enduring.
We look forward to continuing our journey together in the coming season.